Privacy Policy
Last updated: 24 April 2026
This policy explains how D J Fox Electrical Ltd collects, uses, and protects your personal data when you interact with our services.
1. Data Controller Information
Business Name
D J Fox Electrical Ltd
Address
Mobile Service, Eastbourne, East Sussex BN21 1XX
Phone
01323 123 456
info@djfoxelectrical.com
2. Data We Collect
Contact Information
Name, email address, phone number, and postal address when you contact us or request a quote.
Project Information
Details about your project requirements, property information, and service preferences.
Technical Data
IP address, browser type, device information, and cookies when you visit our website.
Communication Records
Records of correspondence if you contact us, including emails and phone call notes.
3. How We Use Your Data
- To respond to your enquiries and provide quotes
- To deliver our services and fulfil contracts
- To send service updates and communications
- To improve our website and services
- To comply with legal obligations
- To protect our legitimate business interests
4. Legal Basis for Processing
Contract
Processing necessary to perform our services
Legitimate Interest
Business operations and service improvement
Consent
Marketing communications with your permission
Legal Obligation
Compliance with laws and regulations
5. Data Sharing & Third Parties
- Service providers who assist our operations (e.g., IT support, payment processors)
- Professional advisors (accountants, lawyers) when required
- Regulatory authorities when legally required
6. Data Retention
| Quote enquiries | 2 years |
|---|---|
| Customer records | 7 years after last service |
| Financial records | 7 years (legal requirement) |
| Marketing consent | Until withdrawn |
7. Your Rights
Right of Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
8. Cookies
Our website uses cookies to enhance your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
9. Contact & Complaints
Contact Us
For any questions about this privacy policy or our data practices: email info@djfoxelectrical.com or call 01323 123 456.
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO). Website: ico.org.uk. Helpline: 0303 123 1113.