Privacy Policy
Last updated: 17 February 2026
Contents
1. Data Controller Information
D J Fox Electrical Ltd ("we", "us", or "our") is the data controller responsible for your personal data.
Business Name: D J Fox Electrical Ltd
Address: Mobile Service, Eastbourne, East Sussex, BN21 1XX
Phone: 01323 123 456
Email: info@djfoxelectrical.com
2. Data We Collect
We may collect and process the following types of personal data:
Contact Information
Name, email address, phone number, and postal address when you contact us or request a quote.
Project Information
Details about your project requirements, property information, and service preferences.
Technical Data
IP address, browser type, device information, and cookies when you visit our website.
Communication Records
Records of correspondence if you contact us, including emails and phone call notes.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide quotes
- To deliver our services and fulfil contracts
- To send service updates and communications
- To improve our website and services
- To comply with legal obligations
- To protect our legitimate business interests
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Contract
Processing necessary to perform our services
Legitimate Interest
Business operations and service improvement
Consent
Marketing communications with your permission
Legal Obligation
Compliance with laws and regulations
5. Data Sharing & Third Parties
We may share your data with:
- Service providers who assist our operations (e.g., IT support, payment processors)
- Professional advisors (accountants, lawyers) when required
- Regulatory authorities when legally required
We do not sell your personal data to third parties. All third parties must respect the security of your data and treat it in accordance with the law.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes we collected it for. Retention periods vary based on data type:
| Data Type | Retention Period |
|---|---|
| Quote enquiries | 2 years |
| Customer records | 7 years after last service |
| Financial records | 7 years (legal requirement) |
| Marketing consent | Until withdrawn |
7. Your Rights
Under UK GDPR, you have the following rights:
Right of Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
To exercise any of these rights, please contact us at info@djfoxelectrical.com.
9. Contact & Complaints
Contact Us
For any questions about this privacy policy or our data practices:
Email: info@djfoxelectrical.com
Phone: 01323 123 456
Supervisory Authority
You have the right to lodge a complaint with:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113